Tools

Quality Assurance Tools

QUALITY IMPROVEMENT TOOLS AND TECHNIQUES Affinity Diagram 1 Definition : A diagram designed to help teams organize large volumes of ideas or issues into major groups.     Purpose : Provides structure and organization of issues when chaos exists, or provides a new perspective on an old problem.     Procedure : Choose the team. Define the issue. Brainstorm ideas related to the issue and write them on cards. Randomly display the cards on a board. Have the team silently group the cards in columns according to ideas that appear to have a common theme Give each grouping a title or heading that best describes the theme of each group of ideas. Draw the diagram from the groupings.

[go back][next] [back to top]

End of Page

[Concept] [Methodology] [Tools] [Local Audit]