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QUALITY IMPROVEMENT
TOOLS AND TECHNIQUES
Nominal Group Technique
2
| Definition
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A structured
method of generating a list of ideas or condensing the ideas to a
more manageable number in which the group does not engage in the usual
amount of interaction typical of a real team. |
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| Purpose
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- Allow every
team member to have equal input into discussions.
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Good for dealing with controversial issues.
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| Procedure
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- Define the
task in the form of a question.
- Describe
the purpose of the discussion.
- Introduce
and clarify the question.
- Generate
ideas by asking team members to write down their answers in silence.
- List ideas
by asking each team member in turn to read one idea from their
list until all ideas are listed.
- Clarify
and discuss ideas.
- Give each
participant a set of cards, the number depend on the number of
items on the list : 4 cards for up to 20 items; 6 cards for 20
to 35 items; 8 cards for 35 to 50 items etc.
- Ask members
to individually select items from the list according to their
own ranking of importance and write down one item per card.
- Ask members
to assign a point value to each selected item. The highest point
value should be given to the most important item (In a 4-card
system, the most important card is numbered 4,the next important
3 etc)
- Collect
the cards and tally the votes, noting the point value of each
vote against the specific item, then adding up these votes.
- The item
with the highest point total is the group's selection of the most
important item.
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