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QUALITY IMPROVEMENT
TOOLS AND TECHNIQUES
Flowchart 1
| Definition
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A diagram illustrating
the path a process follow. |
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| Purpose
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Help identify
redundancies inefficiencies, and misunderstandings. Used when teams
are identifying problems, analyzing problems for causes, and planning
solutions. |
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| Procedure
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- Decide on
the starting and ending points of the process.
- Brainstorm
to record all the activities and decision points involved in the
process.
- Arrange activities
and decision points in sequence.
- Using this
information, create the flowchart.
- Analyze the
flowchart.
The basic symbols
used when constructing a flow chart are :
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