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QUALITY IMPROVEMENT
TOOLS AND TECHNIQUES
Affinity Diagram
1
| Definition
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A diagram designed
to help teams organize large volumes of ideas or issues into major
groups. |
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| Purpose
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Provides structure
and organization of issues when chaos exists, or provides a new
perspective on an old problem.
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| Procedure
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- Choose the
team.
- Define the
issue.
- Brainstorm
ideas related to the issue and write them on cards.
- Randomly
display the cards on a board.
- Have the
team silently group the cards in columns according to ideas that
appear to have a common theme
- Give each grouping a title or heading that best describes the
theme of each group of ideas.
- Draw the diagram from the groupings.
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